Effective Date: December 24, 2024

Welcome to Shakya Store (“we,” “our,” or “us”). Your privacy is critically important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website (https://shakyastore.com.np).

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

• Name, email address, phone number, and delivery address.

• Payment details (processed securely through third-party payment processors).

1.2 Non-Personal Information

• Browser type, device information, IP address, and usage data.

• Cookies and similar tracking technologies to enhance user experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases, inquiries, or support needs.

• Improve our website’s functionality and user experience.

• Send promotional emails, newsletters, or offers (only with your consent).

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• To trusted service providers who assist in delivering our services (e.g., payment processors, shipping companies).

• When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to:

• Enhance user experience by remembering your preferences.

• Analyze website traffic and usage patterns.

You can control or disable cookies through your browser settings, but doing so may limit certain functionalities of our website.

5. Data Security

We implement robust security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for marketing communications at any time.

• Request deletion of your personal data (subject to legal or business obligations).

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]

Thank you for trusting Shakya Store. Your privacy is our priority.