Effective Date: December 24, 2024

Welcome to Shakya Store (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website (https://shakyastore.com.np) and any services or products provided by us. By accessing or using our website, you agree to these Terms. If you do not agree, please refrain from using our services.

1. General Use

1.1 You must be at least 18 years old to use our website or make purchases. If you are under 18, you may use our services only with the involvement of a parent or guardian.

1.2 You agree to provide accurate and complete information when creating an account, placing an order, or interacting with our website.

1.3 You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

2. Products and Orders

2.1 Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or other content are error-free or completely accurate.

2.2 Pricing: All prices listed on our website are in Nepalese Rupees (NPR) unless stated otherwise. We reserve the right to modify prices at any time without prior notice.

2.3 Order Acceptance: Your order constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. You will receive a confirmation email upon acceptance of your order.

2.4 Cancellations and Changes: Orders can only be canceled or modified before they are shipped. Contact us at [email protected] for assistance.

3. Payments

3.1 We accept payments through the methods specified on our website. All payments must be completed before orders are processed.

3.2 You are responsible for ensuring the payment details provided are accurate. We are not liable for delays or losses caused by payment errors.

4. Shipping and Delivery

4.1 We aim to deliver products within the specified time frame. However, delivery times are estimates and may vary due to unforeseen circumstances.

4.2 Shipping charges, if applicable, will be displayed during the checkout process. You are responsible for any additional customs duties or taxes imposed by local authorities.

5. Returns and Refunds

5.1 Eligibility: Products can be returned or exchanged within the time frame specified in our return policy, provided they are unused and in their original packaging.

5.2 Process: To initiate a return, contact us at [email protected]. Refunds will be processed once the returned product is received and inspected.

5.3 Non-Returnable Items: Certain items, such as perishable goods or custom orders, are non-returnable. Details are provided in our return policy.

6. Intellectual Property

6.1 All content on our website, including text, images, logos, and designs, is the property of Shakya Store or its licensors and is protected by intellectual property laws.

6.2 You may not copy, reproduce, distribute, or create derivative works from our content without prior written permission.

7. Prohibited Activities

You agree not to:

• Use the website for unlawful purposes or activities.

• Interfere with the website’s security features or functionality.

• Upload or transmit harmful content, such as viruses or malware.

8. Limitation of Liability

We are not liable for:

• Indirect, incidental, or consequential damages arising from your use of our website or products.

• Delays or failures caused by events beyond our control, such as natural disasters or third-party interruptions.

Our total liability for any claim related to our services is limited to the amount paid by you for the product or service in question.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of Nepal. Any disputes arising from these Terms will be resolved exclusively in the courts of Nepal.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us:

• Email: [email protected]

Thank you for choosing Shakya Store. We appreciate your business!